Technical Support

For help and support on the recent migration — check out the Migration Guides.

Check out the links below to common issues you may have; or take a look at our Support Hub that is full of helpful and informative advice and videos.

Self Help Options

Some Useful Support Guides Join the study | Add your Photo | Become an Associate | Create your Health Record | Household participants | Get cards | Change Participant Name | Free resources | Refund policy and cancellation | Manage account settings | ... visit the main Support Hub
Chat to Admin Join any of our Telegram groups
Talk to the Founders Join any of our Caring and Sharing zooms or a Welcome zoom

Email Support

If you still require help, please use the below form to raise a support request and a member of our team will get back to you as soon as possible.